.block_chat_help{position:fixed;z-index:99;display:none;cursor:pointer;}.chat_text_help{border-radius:10px;background:#ffff;font-size:13px;color:#000000;padding:10px;max-width:300px;display:block; -webkit-box-shadow:0 5px 41px 0 rgb(0 0 0); -moz-box-shadow:0 5px 41px 0 #000;box-shadow: 0 5px 41px 0 rgb(0 0 0);transition:width .5s ease-out;}.chat_text_help img{width:50px;height:50px;margin-right:5px;border-radius:5px;}.chat_directing_help{width:0;display:block;z-index:99;border-top:20px solid rgba(255, 255, 255, .95);animation:unset;margin-top: -6.5px;}.chat_help_close{background-image:url(close.svg);width:10px;height:10px;margin-left:10px;display:block;float:right;}.chat_help_close:hover{opacity:0.7;}#all_message a{font-weight:600}#all_message img{display:block;max-width:100%;height:auto;width:100px}#new_chat{margin-top:87px}.btn_block_message{display: flex;margin-bottom: 5px}#all_message a.download_file{font-weight: normal}.manager_text .download_file:hover svg {fill: #222;}.user_text .download_file:hover svg {fill: #ddd}.user_text .download_file svg{fill: #f5f5f5;}.manager_text .download_file svg{fill: #444;}.error_upload_file {position: absolute;top: 50%;left: 50%;margin-right: -50%;transform: translate(-50%, -50%);width: 90%;padding: 15px;color: #fff;background-color: #777;border-radius: 10px;z-index: 1;font-size: 16px;text-align: center;cursor: pointer;}.close_error {position: absolute;right: 10px;top: 5px;font-weight: bold;}.error_upload_file div {font-weight: 600;margin-bottom: 10px;}.error_upload_file span {font-size: 14px;line-height: 21px;display: block}.btn_file{position: relative;display: flex;align-items: center;justify-content: center;height: 35px;padding: 0 2px;border-radius: 0 0 5px 5px;border: 1px solid #53707c;background-color: #53707c;font-size: 14px;box-shadow: rgba(0, 0, 0, .2) 0 1px 3px 1px, rgba(0, 0, 0, .1) 0 1px 3px 1px;background-image: linear-gradient(to top, #53707c, #6b8c9a), linear-gradient(#6b8c9a, #6b8c9a);transition: box-shadow .2s;margin-left:2px}.loading_file{width: 100%;height: 100%;position: absolute;z-index: 1;top: 0;left: 0;background: url(loader.svg) center center no-repeat #46606b}.btn_file:hover{background-color:#46606b;background-image: linear-gradient(to top, #46606b, #53707c), linear-gradient(#53707c, #53707c)}#chat .download_file svg {width: 50px;height: 50px;display: block;}#add_file svg{height:25px;width:25px}.btn_chat{position:relative}.btn_chat.active:after{content:"!";width:15px;height:15px;display:flex;border-radius:50%;position:absolute;color:white;background-color:red;top:0;left:0;font-weight:bold;justify-content:center;align-items:center}#chat{position:fixed;z-index:9999}.icon_chat{position:fixed;z-index:99}.icon_chat{display:block;border-radius:50%}.icon_chat i{display:flex;align-items:center;justify-content:center;vertical-align:middle;cursor:pointer}#chat .avatar_manager svg {fill: #999}#chat .avatar_user svg {fill: #337ab7}#chat .avatar_message,.title_chat{justify-content:space-between}#chat .alert_message,.hide_svg,.icon_chat .fa-times,.active_chat .alert_message.active,.openned .alert_message.active,.active_chat .fa-comments-o,.active_chat .fa-comments{display:none}.icon_chat.active_chat .fa-times{display:flex}#chat{max-width:300px;width:calc(100% - 40px)}.online_chat{position:relative;padding:10px 10px 5px;box-shadow:0 5px 41px 0 rgb(0 0 0);border-radius:10px;background:#ffff}.block_chat_form{position:absolute;z-index:100;width:100%;height:100%;background-color:#0b0b0b99;margin-left:-10px;margin-top:-10px;border-radius:10px}.chat_info_client{position:absolute;top:50%;left:50%;margin-right:-50%;transform:translate(-50%, -50%);width:90%;padding:30px;background-color:#fff;border-radius:10px}.chat_data{margin-bottom:20px}.chat_field_name{color:#777;font-size:13px;font-weight:600;margin-bottom:0}.chat_data span{color:#ff0000}.chat_field_value{width:100%;height:35px;color:#333;font-size:13px;border:1px solid #999;border-radius:3px;padding:0 5px}.chat_field_value:focus, .chat_field_value:focus-visible{outline:2px solid #6b8c9a}.chat_field_error{font-size:12px;color:red;margin-bottom:-20px}.directing_chat{position:relative;width:0;display:block;z-index:99;border-top:20px solid rgba(255,255,255,.95);animation:unset;margin-top:-6.5px}.header_chat{background-color:#6b8c9a;margin:-10px -10px 0;padding:10px;border-radius:5px 5px 0 0}.title_chat{font-size:18px;font-weight:700;color:#fff;display:flex}.chat_working,.chat_not_working{width:12px;height:12px;display:inline-block;margin-right:5px;border:1px solid grey;border-radius:50%;}.chat_working{background-color:#00fa00;}.chat_not_working{background-color:#ff3a00;}.desc_chat,#chat .user_text a:hover{color:#eee}.close_chat{cursor:pointer;z-index:100;margin-right:2px}.close_chat:hover,.icon_chat:hover{opacity:.9}.desc_chat{font-size:12px;padding-top:5px;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:1;-webkit-box-orient:vertical}#chat .user_text,#chat .user_text a{color:#fff}#chat .manager_text a{color:#337ab7}#chat .manager_text a:hover{color:#23527c}#all_message{font-size:12px;max-height:400px;overflow:auto;position:relative;padding:0 10px}#chat .no_message{position:absolute;top:50%;left:50%;margin-right:-50%;transform:translate(-50%,-50%);font-size:14px}#chat .avatar_manager,#chat .avatar_user{display:flex;align-items:flex-end}#chat svg{width:25px;height:23px}#chat .block_message{margin:15px 0}#chat .avatar_message{display:flex}#chat .manager_text,#chat .user_text{overflow-wrap:break-word;width:calc(100% - 45px);border-radius:5px;padding:5px}#chat .user_text{background-color:#519bf6}.directing_user{border-bottom:15px solid #519bf6;border-right:22px solid transparent;margin-left:-3px}#chat .manager_text{background-color:#eee;color:#333}.directing_message{border-bottom:15px solid #eee;border-left:22px solid transparent;margin-right:-3px}#chat .info_message{display:flex;justify-content:space-between;font-size:10px;color:#555}.btn_message{width:100%;height:35px;border-radius:0 0 5px 5px;border:1px solid grey;background-color:#00ac45;color:#fff;font-size:14px;box-shadow:rgba(0,0,0,.2) 0 1px 3px 1px,rgba(0,0,0,.1) 0 1px 3px 1px;background-image:linear-gradient(to top,#00ac45,#00c14d),linear-gradient(#00c14d,#00c14d);transition:box-shadow .2s}.сhat_ended{text-align:center;margin:50px 0;font-size:16px;color:#555;font-weight:600}.btn_message.deactivated{filter:grayscale(100%);pointer-events:none}#input-message{display:block;height:auto;width:100%;padding:6px 12px;line-height:1.42857143;color:#555;background-image:none;border:1px solid #ccc;border-radius:4px;resize:none;font-size:13px;background-color:#fafcff;transition:150ms;-webkit-box-shadow:inset 0 0 7px 0 #3333333b;box-shadow:inset 0 0 7px 0 #3333333b}#input-message:focus{border-color:#66afe9;outline:0;-webkit-box-shadow:inset 0 1px 1px rgba(0, 0, 0, .075), 0 0 8px rgba(102, 175, 233, .6);box-shadow:inset 0 1px 1px rgba(0, 0, 0, .075), 0 0 8px rgba(102, 175, 233, .6);}.btn_message:hover{background-color:#029f41;background-image:linear-gradient(to top,#029f41,#03b84b),linear-gradient(#03b84b,#03b84b)}#input-message.p_left{padding-left:7px}#input-message.p_right.p_right{padding-left:17px}.alert_message.active{display:block;position:absolute;right:0;width:20px;height:20px;background-color:red;color:#fff;font-weight:700;padding:5px;border-radius:50%;font-size:12px;line-height:12px;text-align:center}#all_message::-webkit-scrollbar-button{background-image:url('');background-repeat:no-repeat;width:5px;height:0}#all_message::-webkit-scrollbar-track{background-color:#ddd}#all_message::-webkit-scrollbar-thumb{-webkit-border-radius:0px;border-radius:0;background-color:#999}#all_message::-webkit-scrollbar-thumb:hover{background-color:#777}#all_message::-webkit-resizer{background-image:url('');background-repeat:no-repeat;width:4px;height:0}#all_message::-webkit-scrollbar{width:4px}.chat_pulsation{animation:calc(3000ms + 100ms) infinite pulsation;width:160%;height:160%;border-radius:50%;position:absolute;margin:-30% 0 0 -30%;z-index:-1;transform:scale(0)}.active_chat .chat_pulsation,.chat_pulsation.off_d,.icon_chat.off_d .fa-comments-o{animation:none}.status_message.active{color:#29942a}.icon_chat .fa-comments-o{animation:3s .7s infinite shake;-webkit-animation:3s .7s infinite shake}@keyframes pulsation{0%{transform:scale(0);opacity:1}50%{opacity:.5}to{transform:scale(1);opacity:0}}@keyframes shake{0%,100%{transform:rotateZ(0);-ms-transform:rotateZ(0);-webkit-transform:rotateZ(0)}10%{transform:rotateZ(-30deg);-ms-transform:rotateZ(-30deg);-webkit-transform:rotateZ(-30deg)}20%{transform:rotateZ(15deg);-ms-transform:rotateZ(15deg);-webkit-transform:rotateZ(15deg)}30%{transform:rotateZ(-10deg);-ms-transform:rotateZ(-10deg);-webkit-transform:rotateZ(-10deg)}40%{transform:rotateZ(7.5deg);-ms-transform:rotateZ(7.5deg);-webkit-transform:rotateZ(7.5deg)}50%{transform:rotateZ(-6deg);-ms-transform:rotateZ(-6deg);-webkit-transform:rotateZ(-6deg)}60%{transform:rotateZ(5deg);-ms-transform:rotateZ(5deg);-webkit-transform:rotateZ(5deg)}70%{transform:rotateZ(-4.28571deg);-ms-transform:rotateZ(-4.28571deg);-webkit-transform:rotateZ(-4.28571deg)}80%{transform:rotateZ(3.75deg);-ms-transform:rotateZ(3.75deg);-webkit-transform:rotateZ(3.75deg)}90%{transform:rotateZ(-3.33333deg);-ms-transform:rotateZ(-3.33333deg);-webkit-transform:rotateZ(-3.33333deg)}}@-webkit-keyframes shake{0%,100%{transform:rotateZ(0);-ms-transform:rotateZ(0);-webkit-transform:rotateZ(0)}10%{transform:rotateZ(-30deg);-ms-transform:rotateZ(-30deg);-webkit-transform:rotateZ(-30deg)}20%{transform:rotateZ(15deg);-ms-transform:rotateZ(15deg);-webkit-transform:rotateZ(15deg)}30%{transform:rotateZ(-10deg);-ms-transform:rotateZ(-10deg);-webkit-transform:rotateZ(-10deg)}40%{transform:rotateZ(7.5deg);-ms-transform:rotateZ(7.5deg);-webkit-transform:rotateZ(7.5deg)}50%{transform:rotateZ(-6deg);-ms-transform:rotateZ(-6deg);-webkit-transform:rotateZ(-6deg)}60%{transform:rotateZ(5deg);-ms-transform:rotateZ(5deg);-webkit-transform:rotateZ(5deg)}70%{transform:rotateZ(-4.28571deg);-ms-transform:rotateZ(-4.28571deg);-webkit-transform:rotateZ(-4.28571deg)}80%{transform:rotateZ(3.75deg);-ms-transform:rotateZ(3.75deg);-webkit-transform:rotateZ(3.75deg)}90%{transform:rotateZ(-3.33333deg);-ms-transform:rotateZ(-3.33333deg);-webkit-transform:rotateZ(-3.33333deg)}}